Orders placed before 3pm (Monday–Friday) are processed the same working day.
Orders placed after 3pm are treated as placed the next working day.

Weekend orders: Orders placed on Saturday or Sunday are dispatched on the next working day.

Age verification: If your order requires age verification, dispatch may be delayed until our team has verified your age.

• Courier service: guaranteed next working day delivery
  
• Cut-off: 3pm Monday–Friday
  
• Tracking: Yes
  
• Signature required: Yes
  

Important:

• Orders placed after 3pm Thursday will be processed Friday and usually delivered Monday (or later if there is a bank holiday).
  
• Orders placed after 3pm Friday will be processed the following Monday.
  

Standard delivery orders are sent via Royal Mail or Yodel.

• 
  Estimated delivery: 2–3 working days after dispatch
  
• 
  Cost: £2.99 on orders under £25
  
• 
  Free on orders £25+
  
• Cut-off: 3pm Monday–Friday

Please note that delivery estimates are not guarantees and can be affected by busy periods and bank holidays.

Currently we ship across the UK with free delivery on orders over £25. Same-day dispatch is available for orders placed before 2pm. International shipping is available for clinical partners — please contact us for details.